Retail Sales
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Retail Sales

Retail Sales

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This is a skill-oriented course of “Retail Sales Associate” where Individuals in this position interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered.

Code(Credit) : CUTM3067 (0-3-1)

Scheme Skill for Success (SFS)
NSQF Level 4
Duration 4Months
Sector Retailers Association's Skill Council of India(RASCI)
Occupations Retail Store Operations
Entry Qualification 10th/12th
Minimum Age 18 Years
Aligned to (QP) https://nsdcindia.org/sites/default/files/QP-RASQ0104-Retail-Sales-Associate-v2-19-01-2018.pdf
Document http://courseware.cutm.ac.in/courses/retail-sales/

Course Objectives:

Learning Outcomes :

After completing this programme, the students will be able to-

  • Understand the concept of retailing
  • Demonstrate products to customers
  • Maximize sales of goods & services
  • Provide personalized sales & post-sales service support
  • Create a positive image of self & organization in the customer’s mind etc

Progression Pathways :

  • Can join the industry as a retail sales associate and become a Store Manager in a year.
  • Can set up his/her own enterprise in retail.
  • Can able to manage a group of retail outlets and become an area manager.

Industry Participation:

  • Centurion Coffee Connect, Jatani, Khurda
  • Urban Micro Business Center, Bhubaneswar

Learning Record:

  • The trainees shall submit a Practice/Project/Learning record after each class/session taught to them by reflecting on what they have learnt from the session.

Assessment Process:

  • The assessment agencies should have an expert to conduct the assessment NOS wise, and every trainee should score a minimum of 70% in the overall assessment to qualify for the test.
  • The assessment of the theory/knowledge will be based on a written test/viva-voce or both, while the skill test will be on hands-on practice.

Course Syllabus/Contents:

Module 1:
Module 2:
Module 3:
Module 4:
Module 5:

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A Avinash

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A.Avinash working as Assistant Professor, Dept of CSE, Centurion University of Technology and Management, Andhra Pradesh . Interested to work on Machine learning,Natural Language Processing,Problem Solving Methodologies , and ChatBot. Programming Skill: C Programming Data Structure Object Oriented Programming using C++ Formal Language Automata Theory Python Web Development(HTML,CSS,PHP) Database Management Systems Compilers